Terms and Conditions and Customer Information 

Terms and Conditions 

§ 1 Basic Provisions 

1. The following Terms and Conditions apply to contracts concluded with us as provider, ekn footwear GmbH, via the website www.eknfootwear.com. Unless otherwise agreed, the inclusion of any terms and conditions used by you is rejected. 
2. A consumer within the meaning of these provisions is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. An entrepreneur is any natural or legal person or partnership with legal capacity who acts in the exercise of their trade, business or profession when entering into a legal transaction. 

§ 2 Conclusion of Contract 

1. The subject matter of the contract is the sale of goods. 
2. By placing each product on our website, we make a binding offer to conclude a contract via the online shopping cart system under the conditions stated in the product description. 
3. The contract is concluded via the online shopping cart system as follows: The goods intended for purchase are placed in the shopping cart. You can access the shopping cart via the corresponding button in the navigation bar and make changes at any time. After clicking Checkout or Continue to order and entering your personal data as well as payment and shipping details, the order data will be displayed as an order overview. 
4. If you use an instant payment system, such as PayPal, credit card, Apple Pay, Google Pay or other payment methods displayed during checkout, you will either be taken to the order overview page in our online shop or redirected to the website of the relevant payment service provider. 
5. By submitting the order via the corresponding button, such as order with obligation to pay, buy, buy now, pay or pay now, you legally accept the offer, whereby the contract is concluded. 
6. Order processing and the transmission of all information required in connection with the conclusion of the contract are carried out by email, partly automatically. You must therefore ensure that the email address you provide is correct, that receipt of emails is technically ensured and, in particular, that they are not blocked by spam filters. 

§ 3 Special Agreements on Offered Payment Methods 

1. Payment is made using the payment methods offered during the ordering process. These may include PayPal, credit card, Apple Pay, Google Pay, iDEAL, Bancontact, EPS, Przelewy24, Klarna and other payment methods displayed in the shop. 
2. If you select a payment method offered via Mollie, payment is processed by Mollie B.V., Keizersgracht 313, 1016 EE Amsterdam, Netherlands. The individual payment methods offered via Mollie are displayed during the online ordering process. Mollie may use additional payment services for payment processing. If special payment terms apply, you will be informed separately. 

§ 4 Right of Retention, Retention of Title 

1. You may only exercise a right of retention insofar as the claims arise from the same contractual relationship. 
2. The goods remain our property until the purchase price has been paid in full. 

§ 5 Warranty 

1. The statutory liability for defects applies. 
2. As a consumer, you are asked to check the goods immediately upon delivery for completeness, obvious defects and transport damage and to notify us of any complaints as soon as possible. Failure to do so does not affect your statutory warranty rights. 
3. If a characteristic of the goods deviates from the objective requirements, the deviation is only deemed agreed if you were informed of it before submitting your contractual declaration and the deviation was expressly and separately agreed between the parties. 

§ 6 Prices, Shipping Costs and Payment 

1. The prices stated in the respective offers are total prices. They include all price components, including statutory VAT. 
2. Any shipping costs are not included in the purchase price unless expressly stated otherwise. They are shown separately during the ordering process and must be borne by you in addition. 
3. Unless otherwise stated for the individual payment methods, payment claims arising from the concluded contract are due immediately. 

§ 7 Delivery Conditions 

1. The delivery conditions, delivery times and any delivery restrictions can be found on the website, during checkout or in the respective offer. 
2. If you are a consumer, the risk of accidental loss and accidental deterioration of the sold item during shipping passes to you only upon delivery of the goods to you. If you are an entrepreneur, delivery and shipping are at your risk. 
3. If an ordered item is exceptionally unavailable, you will be informed without delay. Payments already made will be refunded without delay. 

§ 8 Right of Withdrawal 

Consumers have the statutory right of withdrawal. Details can be found in the separate withdrawal policy. 

§ 9 Choice of Law, Place of Performance, Jurisdiction 

1. German law applies. For consumers, this choice of law applies only insofar as it does not deprive the consumer of the protection granted by mandatory provisions of the law of the state of the consumer’s habitual residence. 
2. The place of performance for all services arising from business relationships with us and the place of jurisdiction is our registered office, provided that you are not a consumer but a merchant, legal entity under public law or special fund under public law. 
3. In case of discrepancies between the German and English versions, the German version shall prevail.